This Privacy Policy explains how CirclePing — Family Locator collects, uses, and protects your personal information. Your privacy is important to us, and we are committed to handling data responsibly and transparently.
What information do we collect?
Location Information
When you enable location sharing or safety features, the app processes location data so it can provide live location updates, place alerts, battery-related status visibility, and SOS support for your trusted circle.
Device Information
We may collect device-related information such as device model, operating system version, device identifiers, IP address, and technical diagnostics that help us maintain app stability and service reliability.
Usage Data
We may collect app interaction data such as feature usage, error logs, crash reports, and performance information to improve the product experience.
Other Information You Provide
If you contact support or send feedback, we may process the information you choose to provide in those communications.
How do we use the information we collect?
We use collected information to provide live location sharing, place alerts, SOS support, app stability, troubleshooting, analytics, and service improvement.
With Service Providers
We may share necessary information with trusted service providers that support app hosting, analytics, customer support, maps, notifications, and infrastructure operations. These providers may access information only as needed to perform services for us.
With Advertising and Analytics Partners
We may share limited aggregated or de-identified data with analytics or advertising partners to measure product performance and improve service quality. We do not sell personal information and do not share personal location data for unrelated advertising purposes.
Third-Party Services
CirclePing — Family Locator may rely on third-party services such as mapping, crash reporting, analytics, notification delivery, and advertising tools. These services operate under their own privacy policies and terms.
Contact Us
If you have questions about this Privacy Policy, please contact us.