Privacy Policy

This Privacy Policy explains how DeRecovery — Recover Photo/Video ("the App," "we," or "our") collects, uses, and discloses personal information from users who choose to use our application.

We are committed to being transparent and clear about our data practices. Please take a moment to review the following information about how we handle your data.

1. Information Collection and Use

To provide, maintain, and improve our services, we may collect certain technical information or request specific permissions when you use the App. This information is essential for core functions such as device compatibility, performance optimization, and service troubleshooting.

Device Information

To ensure optimal performance and compatibility, we may collect the following device‑related data:

• Device model and operating system version
• Unique device identifiers
• IP address and approximate network location
• Mobile carrier and country information
• System language and regional settings

Application Information

For service stability and update management, we collect:

• App name and version number
• Integrated SDK names and versions
• Installation and update timestamps

All Files Access Permission (Android 11+)

For users on Android 11 and above, our app requires the "All Files Access" permission to deliver its core recovery functionality. We request this permission only in the following specific situations:

• When scanning for lost files: to search across your device’s storage for recoverable files (photos, documents, videos, etc.), we need this permission to locate file system entries and metadata.
• When saving recovered files: to restore recovered content to a location of your choice on your device, write access to storage is required.

Important Privacy Assurance:

• We do not read, collect, upload, or transmit the actual content of your personal files (such as photos, videos, audio, or documents).
• We do not automatically modify, delete, or alter any existing files in your storage without your explicit action.
• The permission is used exclusively for the technical processes of scanning file system structures and writing recovered data back to your chosen location.

You can grant or revoke this permission at any time in your device settings. If you choose not to grant it, the app’s file recovery functionality will not be available.

2. How We Use Your Information

The information we collect is used for the following purposes:

1. To Provide and Improve Our Services
We use the information we collect to operate, maintain, and enhance the core functionality and performance of the App.

2. For Advertising and Analytics
Our trusted third‑party service providers may use certain technical information (which does not personally identify you) to improve their advertising and analytics systems. This helps show you more relevant advertisements both within and outside our Services. You can control this by opting out of ad personalization in your device or application settings.

3. Third‑Party Services and Cookies

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Firebase Crashlytics
• Facebook
• AppLovin

4. Contact Us

If you have any questions regarding privacy while using the App, or if you have any questions about our practices, please contact us via email at:

[email protected]